HTC Kaiser has an issue when it comes to charging using the in-car charger using the cigarette lighter. It displays as the device is being charged but it doesn’t actually charge the device.

The root cause of the problem is the wiring of the mini-usb port on the Kaiser itself and HTC decided to swap it around; thus it shows the device being charged but it fails to give the power needed for the battery to charge.

As far as I can see, there is neither a software issue nor a hardware issue with the device itself.
Most of the in-car chargers are equipped with the standard wiring and HTC has decided to swap them around.

There are two possible solutions to this problem. I am going to emphasise on the straight forward solution than the long winded one because the second solution involves a technical approach.

Symptoms:

Device charges fine using AC charger.
Device charges fine when connected to a PC using the USB connector provided with the device.
Device charges fine using the in-car charged when its Turned OFF. (To turn the Device OFF, press and hold the ON/OFF button for 10 Seconds)

Device does NOT charge when it is ON using in-car charger, but it displays the device being charged.

Solution:

Buy an HTC branded in-car charger.
Swap the wire around on your current in-car charger. I am not going to go into details here but I will post a guide shortly.

Conclusion:

I am 99% sure using an HTC Branded in-car charger from Expansys will solve the problem. If that doesn’t solve it, contact HTC support.

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